Privacy Policy

Last updated: November 2024

1. Information We Collect

We collect information that you provide directly to us when using our donation platform, including:

  • Name and contact information
  • Payment and banking details
  • Transaction history
  • Communication preferences
  • Analytics and usage data
  • Device and browser information

2. How We Use Your Information

We use the collected information to:

  • Process your donations
  • Communicate with you about your transactions
  • Improve our services
  • Comply with legal obligations
  • Calculate and process platform fees
  • Handle payout requests and transfers
  • Monitor and prevent fraudulent activities
  • Generate analytics reports

3. Donation Policy

Please note that all donations made through our platform are final and non-refundable. By making a donation, you acknowledge and agree to this policy. Our platform charges include:

  • 1% payment gateway fee
  • 4% platform fee
  • Fixed platform fee of 25,000 IQD

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We use:

  • Secure payment processing
  • Encrypted data transmission
  • Regular security audits
  • Protected database storage

5. Analytics

We use PostHog and Google Analytics to analyze user behavior and improve our platform. These tools help us understand how visitors interact with our website, measure the effectiveness of our features, and optimize the user experience. The data collected is processed in accordance with these services' privacy policies and our data processing agreements with them.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us remember your preferences, understand how you use our site, and improve our services. You can manage cookie preferences through your browser settings.

7. Third-Party Sharing

We may share your information with trusted third parties that assist us in operating our platform, conducting business, or servicing you. These parties agree to keep this information confidential and may include:

  • Payment processors
  • Analytics providers
  • Cloud service providers
  • Customer support services

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your data (where applicable)
  • Restricting or objecting to certain processing activities
  • Data portability
  • Withdrawing consent for optional processing

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required for legal, tax, accounting, or regulatory compliance. When your data is no longer needed, we will securely delete or anonymize it.

* This Privacy Policy is subject to change without prior notice.